Dunkin Donuts Complaint - Decaf coffee
DANBURY, CONNECTICUT -- I go to Dunkin Donuts all the time in my town. I go to several different locations. At each location at one time or another I ask for decaf coffee. I cannot have caffiene. When I get to the window (drive thru) I ask the person working if it is decaf. Sometimes they just say yes, sometimes they say they don't know. I can't tell if its decaf until I drink it and then my heart starts beating fast and I start shaking. One incident was when I ordered a decaf coffee. I went back to work and drank it. I started to shake and my heart was pounding. I went back to Dunkin Donuts and went inside. I asked for a decaf coffee which the girl behind the counter made but she made it with regular coffee. I asked to talk to the manager and explained it to her. "oh my people would not do that" she said. I told her that I just watched her make it and it was not decaf coffee. She was not helpful at all. When people ask for decaf there probably is a good reason for doing so. If I say something to any of the employees they usually laugh. Or one time a girl made me a regular coffee which I watched her do and when she gave it to me I asked her if it was decaf and she said oh you wanted decaf didn't you and started laughing. Well I am not laughing and one day this could end me up in the hospital. Will they be laghing then?