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Corner Bakery Complaint - Bad Service at Corner Bakery Ogilvie Transportation Center in Chicago

Review by Duane S on 2011-01-21
CHICAGO,, ILLINOIS -- Normally I love Corner Bakery- always fresh and tastes great. BUT, Boo to Corner Bakery at Ogilvie Train Station in Chicago. After waiting in line, would not honor their free coffee coupon with "any other breakfast item" - insisted I buy the oatmeal, manager's orders. Dunkin Donuts was fast, efficient and friendly- they got my business today.
Comments:3 Replies - Latest reply on 2012-01-06
Posted by Alain on 2011-01-22:
If it said "with any other breakfast item" the free coffee only came with a breakfast order. The coupon was not for free coffee alone.
Posted by Duane S on 2011-01-23:
@Alain- yep I tried to order a bagel and cream cheese, my usual. That's when they insisted I buy the banana nut steel cut oatmeal, even when I showed them the coupon.
Posted by Jay on 2012-01-06:
Wow, you were nice to answer him, but Alain didn't even READ your complaint, obviously. The way you wrote it, it was clear you were not trying to buy coffee alone.

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