Elmwood Dental Group Complaint - Dental Disaster
ROCHESTER, NEW YORK -- I had been using the same dentist for decades and never had a real problem. Even though he started his business illegally by stealing the patient records of his mentor and starting his own business behind the man's back, he did do exceptional work for many years. I moved to Fla. for years and cracked a cantilevered bridge while there. No one there could fix it, so I made arrangements to come back to NY (where I had no insurance) to get it done. I agreed to a $1200.00 treatment plan. The dentist who owned the practice asked me (while I was in the chair and under anesthesia) who had put in the 6 new crowns I had. I told him I had insurance in Fla. and had it done there. He lost his mind. He started screaming and swearing and cracking off every crown I had on the whole top left quadrant of my mouth. I screamed and cried and begged him to stop, but he didn't. He insisted I have gum surgery to "provide a stronger base for all the new crowns I was going to need now", and a root canal I didn't need or agree to - even though the surgeon told him my gums were perfect. The work took 2 years. Nothing fit right. He fractured several of my teeth and ruined every crown. He denied any responsibility for the mess and left town. The end result was, I lost my job for being gone so long, a bill for over $15,000.00 that I never authorized, a lawsuit - which I lost because he had destroyed my records and the court took his word that I had agreed to thousands of dollars of work I didn't need - and, when I hauled him into to the Dental Board ( all his buddies), because he destroyed my records (after 6 months, instead of the mandatory 6 years) and got a slap on the wrist. I had to pay almost everything up front before he would finish my teeth (and he kept promising me my teeth would be better than ever), but when I realized this wasn't going to happen, I cancelled my credit card and did not pay the last $2000., so he put a lien on me. When his insanity became obvious to everyone else, he retired. I still have the lien, the bad teeth, abscesses, and now have to have bone grafts, implants and at least 6 new crowns. If I had had my wits about me, instead of being under anesthesia, I should have had him arrested for assault and battery. Do NOT make the same mistake I did. Don't go near these people.