Whirlpool - Duet Washer Stinks!
Duet Front Loading Washer Model WFM8400TW - Complaint
The smell isn't the only problem. My washer is only 2 years old and needs a repair job that will cost $565. The tub and basket need to be replaced because now the machine sounds like a train coming through my house. A cheaply made major part inside has broken down according to the repairman sent from my extended warranty company. I ALSO recently found small little FLAKES OF PLASTIC-LIKE STUFF BREAKING APART and coming into the laundry. It was stuck to my microfiber face towels and that's how I found out WHEN I RUBBED MY FACE WITH A TOWEL AND THERE WERE THESE VERY TINY HARD THINGS STUCK IN THE TOWEL SCRATCHING MY FACE. Then I found these things stuck to all my microfiber towels and they're all ruined. I can't tell if there are smaller bits in other fabrics that cannot be seen with the eye. I did save the towels to show the repairman when he returns. Someone may get hurt by this; hopefully not a BABY. I have noticed by reading complaints this part failure is a problem for many consumers with this machine. So much so that the part is hundreds on back order at Whirlpool as of 1/19/11. I waited so far a month for the part on back order then decided to call Whirlpool. The parts person said it could be years before the part becomes available, if ever. Doesn't that mean they should replace the washer? The parts person said to look around to see if other vendors have the part out there; that would be my best bet. Well, I did buy an extended contract with someone else. I let them know what Whirlpool said and now I am waiting to see if they will come through for me. No more Whirlpool for me. There should be a recall.