LA Fitness Complaint - Cancellation Trial Period.
REDONDO, FEDERAL WAY, WASHINGTON -- We join LA Fitness on Jan 9th with "Will" the assistant manager onsite. Told us that we are given a 7 days trial period to cancel. He signs us up. First he had us signed the agreement with simple explanation of the initiation fee of $175 for family and $25 ++ for each adult, first month and last month. All good and dandy. Then my husband and son decided not to join since they are busy with school activity. I stayed. So we into the center on Jan 15th to cancel my husband and son trial membership. Will the manager went into the system and printed out 2 forms and told us to mail it out. Then I ask how do Iget a refund?? He said to visit the GM onsite on weekday when the GM can only do this. Anyway I finally made it on Thursday 20th to ask for a refund. Another manager help me and told me that my membership was not cancelled. He cannot do anything without a the operation manager and he needs to ask Will and operation mgr to find out what was not done. LA fitness is a scammer for MONEY only. BE cafefull when joining!!