Bally Total Fitness Complaint - Will be filing a lawsuit against Bally Total Fitness
NORWALK, CALIFORNIA -- I Joined Bally Total Fitness in 2007 with a month-to-month membership with no contract. I decided I did not like Bally's and so I canceled my membership in January of 2008. For months I received spam mail from them trying to get me to renew my membership so around June I called in to complain and tell them that I did not want any more offers, spam mail, or advertising from them and for them to completely take me off of their mailing lists. I was put on hold for OVER AN HOUR only to speak to a supervisor to tell me that they can take me off their mailing list but that they could not delete my information from their system. I thought I was completely done with Bally's but in September I got a BILL from Bally's saying that I owed them money even though I had cancelled my membership nine months before and had asked to be taken off of their mailing lists!!! They had the nerve to charge me even though I had ended my membership with them nine months earlier!!! I called in furious because what they were doing was actually illegal and it is obvious that that kind of mistake in billing is not accidental. They told me they had to file a claim and that a representative would get back to me. Two weeks later I called again because I had not received any calls from them. I had to spend another two hours on the phone just to clear this all up. At this point I thought that it was all over but throughout 2009 I received offers in the mail to renew my membership and I called in twice to have my name removed from their mailing list. In 2010 I received offers from them and tried again to be taken off their mailing list but they continue to spam me. Today it's January 22nd and I just got another spam letter from them asking me to renew my membership. STAY AWAY FROM BALLY'S AND TELL ALL YOUR FRIENDS WHAT THEY WILL BE IN FOR! it is the work company I have ever had to deal with and not only that BUT THEY ARE DISHONEST. They will bill your credit card after you're membership has ended and never stop mailing you.