Panda Express Complaint - Not enough food or just crummy service
RENO, NEVADA -- My husband and I stopped off for a bite to eat at Panda Express (Chinese fast food). I have eaten at this particular establishment since 2005; located on Kietzke Lane, off McCarran in Reno, Nevada.
I've always been happy with their fast food and the portions. However, on Saturday evening, 1/22/2010, we ordered a 2 item meal (steamed rice, orange chicken, and sweet and sour pork). My husband watched the server dish the sweet and sour pork into our to go container. When we paid for it, my husband mentions to me he cannot believe how little pork we received and I should be really happy with the amount of pineapple (usually there are maybe 3-4 pieces of pineapple-I usually want more). We went to a table in the restaurant, I opened the container and counted 4 pieces of pork and an incredible amount of pineapple and veggies. We spoke to a server and asked for less fruit and more pork. She advised us that they only are allowed to give four pieces of pork. She pointed out that there was actually five pieces. I saw she was correct, a little piece of fried pork was stuck to a larger piece. I told the server that I have eaten at this Panda Express for years, and I have never been served 5 or fewer pieces of pork. I referred to the orange chicken and the amount of chicken provided - (at least 15 pieces). The server replied that pork is expensive and that is the most Panda Express allows (5 pieces). My husband mentioned that we ordered sweet and sour pork, not stir fried pineapples and vegetables.
The server's attitude was that of a person who was personally paying for the supplies and we should be happy that she is personally providing this meal to both my husband and I.
When we're out and about and stopping at a place for a quick meal, 4 small pieces (and one little stuck on piece) of meat isn't going to fit the bill. Literally.