Hotmoviesale.com Complaint - Beware of this company - DVDs
DVDs - Complaint
Review by Screwed in Florida on 2011-01-25
Just because you find this company with a Google search that may have a low price, I STRONGLY SUGGEST THAT YOU DO NOT BUY ANYTHING FROM THEM!!!!!!!! First you will discover that they will automatically enlist you in a buyers' club service that costs about $20 a month; of course you get an option to cancel at some later date... but just wait and see how defective their customer service is! I am having to use my credit card company's fraud division to seek justice.... Their site claims they are a Florida based company, but that is apparently just for show. They are based in the Phillipines, so good luck finding anyone to help you - unless you want to fly there to complain.
If you try to cancel an order within 12 hours of placing it, you are SOL; I was told that - even though they had not processed the order, there was no way to cancel it. My next stop is Florida's Attorney General to see if they can be charged with mail fraud or wire fraud.... SAVE YOURSELF - DO NOT WASTE ANY TIME WITH THEM.... I suggest you pay a few dollars more for a DVD and get it from a US company that will be able to provide satisfactory customer service. Caveat Emptor!