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A1 Furniture & Cosicana Bedding Complaint - Beware - Sagging Mattress and a 75 yr Senior Lady

Review by judymay on 2011-01-25
TEMPLE, TEXAS -- A1 Furniture in Temple Tx.

Sold a bed to my 75 year old tenant a pillow top that was manufactured by Corsicana Bedding Inc
Place page

2700 E State Highway 31
Corsicana, TX 75109-8905
(903) 872-2591

and a head costing this lady over $600.00
The mattress started sinking in the center only 3 to 4 weeks after purchase. She had to pay the extra to deliver this. Which is fine.
When I called Cookie (the sales person) stated she would have to talk to her boss. 2 months went by and we heard nothing. So when lynn came here we went up there to talk to the owner. He was there at the time.
But knowing that the mattress had to be delivered due to her being 75 and no why to pick it up. He stated that she would have to bring it back for them to look at.
OK????? how???? and A1 Furniture is almost a straight shot down 3rd st to us. Not far at all. When I asked if they could simply stop by and look at it. We met with resistance. How hard is that??? Must be very hard to stop by on the way somewhere else for a few sec's hummmmm/.... whatever!
Now this lady is stuck with a mattress she can't sleep on. She sleeps in a chair.

I called

Corsicana Bedding Inc
2700 E State Highway 31
Corsicana, TX 75109-8905
(903) 872-2591

and was told not their problem.,and they are the ones that manufactured this bed. Don't they stand behind their products?????
Is it right that anyone should have to go without sleep because they purchased an expensive mattress that turned out to be faulty? they live on a fixed income and do not have the money to buy another one

It would seem not!
Comments:1 Replies - Latest reply on 2011-01-26
Posted by Alain on 2011-01-26:
You can file a complaint with the Texas Consumer Protection Division by going to http://oag.state.tx.us/consumer/complain.shtml
and see if that will help get some action from A-1.

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