Rite Aid Complaint - Horrible Customer Service!!!!
VINELAND, NEW JERSEY -- I've had a couple rude encounters, once (actually, more than that!) by phone and in person. The phone complaint was, I was checking to see if my refill for Strattera was filled and ready for pickup. The woman I spoke to, talked to me in the most unfriendly, rude manner, saying it was ready. Her attitude was appalling. Incidentally, I spoke to her in the same manner- only after I was talked to that way! The in-person encounter I experienced was at the drive-thru window. I'm assuming it's probably the same person. The phone complaint was a pharmacy technician, by the way. At the drive-thru, a different technician handled the transaction for my pickup, and another technician literally shot me a snotty look and rolled her eyes at me!! When she looked back at me, I made sure I did the same thing back!!
Just a few days ago, I picked up my medication (drive-thru) and this man (pharmacy) technician gave me no greeting, smile or anything! He just doesn't talk to me at all! When I sign for the pickup, he just walks away from the window, not saying a word!! I find this very unfriendly and very unprofessional!! I will say that the (very) few pharmacy technicians there are very nice, friendly and caring!!