E-trade Complaint - This company steals from their customers
We opened our account with E-trade to purchase some stock as a long term investment. At the time, there were no fees other than the trade fees. Later, we were notified that they were changing their policy to charge a $40 inactivity fee on a quarterly basis. We decided to close the account and change to Scottrade. When E-trade transferred the funds, they retroactively took out $40 per month--not per quarter (I went back to the notification they sent and it clearly stated it was a quarterly fee, not a monthly fee). In addition, they deducted several hundred dollars more in fees with no explanation whatsoever. These people are out and out crooks.
By the way, we couldn't be happier with Scottrade. No extra fees and absolutely wonderful customer service. They go above and beyond.