GMAC Mortgage Complaint - Stay Away From This Company
WATERLOO, IOWA -- I want to thank the gentleman who posted the address and name of the president of GMAC so I could contact him. BUT.....IT DID NO GOOD TO DO SO. After sending him 3 letters, it was as good as contacting the morons in the mortgage department. I have literally spent hours, days and months regarding wrong charges, unpaid balances, 11 home inspections in one year with a charge each time, ON A THREE MONTH NEW LOAN MODIFICATION! After spending over 2 hours on the phone yesterday; being transferred three times; getting the tax department only to have the woman I was speaking to who could not answer my questions, I GOT HUNG UP ON!!!!!
This has gone on for the last five years and has caused me a nervous breakdown and high blood pressure. It is about time to give them the house back and add one more to their already hundreds or thousands of foreclosures. From the president on down are the dumbest and laziest employees of any company I have ever dealt with. STAY AWAY FROM THIS COMPANY. I have beem tax exempt for two years now and they are still adding taxes onto my mortgage. Being disabled and ill, I am exempt from property taxes in Virginia. The State sent a letter stating 100% exempt from taxes and GMAC said that wasn't good enough. So the State issued a second letter which runs thru 2012. That got faxed to them yesterday, January 25, 2011. Oh, on top of it all, they gave me the wrong fax number twice so it made me have to get dressed, get to my car with my walker, and get to a fax machine. My fourth trip was yesterday. I only wish another company would buy my mortgage as I know there could not be another company could never be as stupid as GMAC is. If you think I'm kidding, plug in GMAC into the box of this home page and you will find 19 pages of complaints. If anyone out there knows of a government agency to contact, please email me at: Ddreher1@aol.com. I would certainly appreciate your information.
Hope you find this information helpful. Donna