AT&T Informative - AT&T service
We have been with this company mobil service since it was Bell to Cingular to AT&T about 20 years. although the name AT&T is used the company bought cingular and then it was bought by someone else. when you call the company who ever you talk to has a "contact" number I guess you would call it. its not a phone number but like A1234. they all have it and are required to give it to you along with their name, except it seems if you are talking to some one from India. they don't have a clue. when I find myself talking to them I just say I have to call back and hang up and redial. I always make a note of who I talk to the time when I start talking to the person and when I stop and the date. do this with any company you talk to. these calls are in their computer wheather they say they are or not. since we do not have a corpotate office in our town I call the company direct and do what ever I have to do. once I deceided to change my minutes from a higher amount, I had about 6000 roll over minutes and of course if you down grade you usually will loose all your roll over, but I asked was there any way I could keep some and they lady said yes and I kept I think 500 which was ok cause I had dropped to the I think 500 or 550 so that gave me a little over 1000. all companies have their problems but on the whole this one has been doing good. I am not too wild about their prices for their phones ie the trundra at over $300. with no contract. and thats something else we have been with them all this time and our contract ran out about 10 years ago. ever so often they try to get us to sign up again but so far I have seen no reason to do so. and by the way to the person who made the statement about Ma Bell they were forced by the fcc to break up from a complaint from another phone company saying that they had a unfair advantage cause they were so big. well guess what it even made them bigger. no matter where you call on a "land line" you are on AT&T lines all over the world. if you have a problem call insist on talking to a supervisor or their super sometimes you just have to keep going up the food chain till you get it solved.