Tile Emporium Santa Monica Complaint - One Year Later and Just as Bad (if not worse!)
SANTA MONICA, CALIFORNIA -- Asked them to validate number of tiles needed for a bathroom remodeling project. Measurements were accurate and verified by contractor. They estimated over 50% more than was really needed and then refused to take any of it back, even for a credit, claiming it was all special ordered, which was not true as the invoice showed much of it as "in stock".
Only pay Charles for something you are 100% sure you will never return.
Better yet, find an honest dealer. There are many out there.