IHOP Complaint - Terrible service - Restaurant
ROCKWALL, TEXAS -- First off let me say that we love I HOP. However when my daughter and I visited the IHOP in Rockwall we were so disappointed. We arrived at 5:45 PM and waited for 10 minutes to be seated. Oh and we were the only ones in line. Once our drinks were brought out we placed our order immediately. At 6:30 as I left the table the waitress approached my daughter and told her it would only be a few more minutes. Well, at 6:50 we walked out. As we were leaving we noticed the waitress approaching our table empty handed. Not once had the waitress returned to refill our drinks. They are under staffed and disorganized. I will never visit that IHOP again. We left and visited the IHOP closer to home on George Bush and from the time we were seated, ordered and ate it took less time than the waiting time at the other IHOP. oh and by the way were not the only ones who walked out. We were the ones who waited the longest.