SuperShuttle Complaint - Super Shuttle Credit Card Rip Off
Super Shuttle wouldn't take our over-the-phone reservation without our giving a credit card. When the driver arrived, WE TOLD HIM WE WERE PAYING IN CASH instead of credit card. When he dropped us at the airport, WE AGAIN TOLD HIM WE WERE PAYING IN CASH, which we did. Days later, we found a charge on our credit card bill for this very same Super Shuttle trip. We immediately called the company and found them to be greatly uncaring. We sensed they were actually going to do very little. We doubt we will ever see our money.
To protect ourselves, we have also written a letter to our credit card company about Super Shuttle's egregious charge to our card. We have a bit more faith in them, but who can ever really trust a big bureaucracy ...
We have indeed found so many Internet complaints about Super Shuttle and their lack of appropriate refunds that we are about to write the Attorney General of the State of Arizona.
DON'T USE SUPER SHUTTLE -- EVER. AND FOR GOD'S SAKE, DON'T GIVE THEM YOUR CREDIT CARD, no matter what. Take a cab instead, even if it costs a bit more!!!!