Philips Electronics North America Complaint - Beware Philips Flat Screen Buyers - Philips 42PFL7422D 42" LCD Television

Philips 42PFL7422D 42" LCD Television - Complaint

Review by SunShineGirl on 2011-01-27

Purchased this 2-1/2 years ago for $1200.00 at Sam's Club. I purchased this because the company has always had a good long reputation. I now have absolutely no picture. Talked to a salesman at Sam's Club and was told sorry we only sell them, not our problem. Called Philips and talked to the rudest service girl who would only repeat "we have a 1 year warranty". Asked her if this could be a wide spread problem she said..."1 year warranty". Asked her if there could be a recall on them going bad so fast she said she didn't know. Sent about 6 emails to different Philips executives regarding their product going bad so quickly when the consumers pay out so much money for their products, do they think there could be a part problem in their televisions. Absolutely no replies from anyone at Philips. So much for their reputation in my opinion. Found out it will cost way too much to repair. I purchased this right before retirment...thinking it would last me thru my golden years. Thank you so much Philips. My review....do not purchase their product and avoid their customer service department at all cost. I will now purchase the cheapest TV I can find now that I know the electronics today are nothing more than throw aways after a couple of years. Should be a law against this scam the electronic companies are pulling on consumers.