Travelocity Complaint - Never Use Travelocity
The customer service is non existent. Twice my trip has been changed. I was told I must respond within 48 hours or my price would not be guaranteed. Called and after 45 minutes was told I would get my new itenary in 72 hrs. Called back 7 days later. Again a 41 minute conversation and told I would have new itinerary in 5 hours. Called 3 days later told to hold just a few minutes. After 21 minutes I had to go. Was told it would be another hour. When I got the itinerary one leg of the flight was missing. Called the next day and tried to cancel, but was told that everything was now confirmed, this only took 16 minutes. I will NEVER EVER book with Travelocity again. Hopefully my trip will not be changed again, but I am not counting on it.
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