JBR Complaint - Don't Shop At JBR - Diamond Bracelet

Review by hate jbr on 2011-01-28
I am writing to inform everyone who reads this of the cheap products this company stands by. I purchased a diamond bracelet for my girlfriend for her birthday. Two weeks after her receiving it a diamond had falling out. So we went back and they gave us the same bracelet just a new one. Two months later same thing. We go back they say paper work was not done the first time so they gave us another new one and filed the paper work on the return. Two weeks after that, the clasp that holds it on broke. We returned to the store to see what can be done. The only two options were the same bracelet or to pay more money for a bigger one. Are these people crazy. I don't want the piece of **** I have. And they think I want to spend more money with this company.

I just want my money back. It has been about 100 days of my first purchase so my money back guarantee is void even though I have been given three brand new bracelets. And let it be known my girlfriend is a hair stylist so there is no exuberant amounts of strain on the bracelet. And let the record show I did not buy the cheap bracelet I spent almost 2,000 on it.
Comments:4 Replies - Latest reply on 2011-08-19
Posted by Skye on 2011-01-28:
The location of this place would be very helpful to others.
Posted by tnchuck100 on 2011-01-29:
Posted by Ytropious on 2011-01-29:
Hair stylists work with their hands, and their wrists likely rub up against things on a daily basis. I just wanted to point out that yes, her job does put a lot of stress on the bracelet.
Posted by Anonymous on 2011-08-19:
I hear this sort of thing happens a lot. If you're worried about losing a stone they have a protection plan you can buy that covers the item for your lifetime. Good stuff, I have it on my engagement ring.

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