Value City Furniture Complaint - Awful Customer Service
NOVI, MICHIGAN -- I ordered a bedroom set in December 2010. The first time that they came to deliver in their two hour window they were late.. and of course one of the pieces that was delivered was broken. Had to set up another two hour window which they were late again and then came with the incorrect furniture and I had to set up another two hour window. AGAIN they were late and this time by over two hours. I had to reschedule AGAIN and really you would think that I wouldn't be surprised but they were late again and this time by over three hours...and they are still not here. I have to say by far the WORST customer service place I have ever dealt with.. I WOULD STRONGLY SUGGEST NEVER BUYING ANYTHING FROM HERE!!! They have poor customer service and their employees do nothing. IT has been the worst experience I have ever had dealing with any company.