Ashley Furniture Complaint - Stop Before You Purchase Anything From Ashley Furniture
HOUSTON, TEXAS -- I ordered furniture from Ashley Furniture in Houston, Tx. on San Felipe Street. However, Paid Cash for it, was promised a delivery date, ok... after waiting beyond time for the furniture, I received just one item wrong color, ok supposedly got that correct, reordered. still waiting on sleeper sofa, finally came and it was scratched up, reordered again, remind you I'm still waiting on the right color recliner, not to mention they promised me a delivery date, I traveled 400 miles to be back at home for arrival of my sleeper sofa, I waited, no sleeper sofa arrived, then I finally received it and it was scatched up terrible, I'm probably going in circles with this story cause this is the way I received it, brought out another sleeper sofa, delivery people took the plastic off of the sofa, and dragged it on concrete, then tried to cover it up with a marker, had to wait on another one, still no recliner, so I told them just forget it, give me my money back, no they wanted to send me a 50.00 gift card, which they did, and promised to have my furniture delivered on a specific date, and they would honor me with another 75.00 gift card, still haven't received it, I was according to them mail out a month ago, ha.
DO NOT BUY FROM ASHLEY FURNITURE, I WILL NEVER PURCHASE ANYTHING FROM THEM. AND WHAT CAN I GET OUT OF THE STORE FOR 50.00. I HAVE PICTURES OF THE DELIVERY TEAM DRAGGING MY FURNITURE ON THE CONCRETE, AND TRYING TO COVER IT UP WITH A MARKER......SAD SITUATION....
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