JBRobinson Compliment - Amazing customer care and service
RACINE, WISCONSIN -- I have been a customer of JBRobinson's for about 2 years now my father has been a customer of their's for as long as I can remember. I would like to give this store credit for their amazing customer service. My father had bought me a locket for my 13th birthday and whenever I went into the store they would clean it for me. When I was 17 I was in a car accident and my chain had broken and the locket was lost. JBR had replaced both the chain and locket and it was exactly the same as the other. I was having a lot of problems with my chain it kept breaking over and over and every time I took it in they were happy to help and send it out for me. There was a time where I had sent my chain out to be repaired and when it was returned to the store for me to pick up one of the ladys had called to let me know it was in but not only that she also told me that the repair job was not the quality of which she thought I would like and offered to have it sent back. I was amazed at this and at the service they provid to all their customers. I would recommend to anyone if you are going to buy jewelry go to JBRobinson.