Ashley Furniture Complaint - Poor Quality - DO NOT BUY
AUSTIN, TEXAS -- I purchased one of their most expensive bedroom sets 3 years ago. It consisted of queen size bed with headboard, 2 tall "bookend" bedside tables, and tall dresser with 5 drawers. The slide rails used on their drawers are the cheapest and worst quality rails I have ever seen. One of the bedside tables even arrived with the rails missing. 3 of the drawers in my dresser broke within 1 month of use. There are these plastic tabs that break off when there is any weight in the drawer. I filled the drawer with about a dozen t-shirts and that was apparently too much for the rails. They sent out a repairman 2 times within the first 3 months of ownership. The repaired drawers lasted about 1 month until they were broken again. 3 years later I'm still trying figure out how to replace the rails with some that actually work and allow the drawer to close all the way. DO NOT BUY ANY FURNITURE FROM THIS COMPANY, IT IS A TERRIBLE VALUE AND WASTE OF MONEY.