Bally Total Fitness Complaint - 7 day Guest pass scam
LYNWOOD, WASHINGTON -- On Saturday January 29, 2011 about 6 pm in the evening - - I took my brother with me to show him equipments in the fitness center. I am a member, and he isn't so I asked for a guest pass, and one of the front desk employee gave me guest pass. However, the other employee started to make it as if he is doing a favor for us. Business is business and favor is a different thing. His comments were very judgmental and unprofessional and he refused to let my guest in. His reason was the guest pass can be used after a 1 day wait time. Which is totally new "rule" which is applicable only if they like you. YOU CAN'T COUNT ON WHAT THEY ADVERTISE. UNPROFESSIONAL!, UNWELCOMING ! place. I WOULDN'T RECOMMEND TO ANYONE AND I AM PLANNING TO USE A DIFFERENT FITNESS CENTER.