Best Buy Complaint - Best Buy Autotech Install - Hurst, Tx (Beware of Alarm Install)
HURST, TEXAS -- I purchased a Viper Security System for the Best Buy Hurst, Tx location.
The Best Buy Autotech Install center in Hurst, Tx installed the Viper 350 security system on my TrailBlazer.
Ever since the install, the rear hatch will not lock either with the alarm, or, the door panel.
The door panel locks worked fine before the security system install, but afterward even manually it would not lock.
I took it back into the Hurst Tx location and they said they would take care of it.
They called me today to pick it up and that it was ready.
I asked them what they found was the problem, and they said they didn't, that it will still not lock.
The Hurst Tx location has no idea what they are doing. I would not recommend using this location for any service.
I told them I wanted them to at least rip out the alarm and return the door panel back to its original condition and they said they would think about it.
I am considering raising it into litigation. I have to have the door lock and returned to original condition if they can not fix the alarm.