Eastman Kodak Company Complaint - Read this before purchasing Kodak products
Buyers beware. My wife purchased a Kodak all in one printer roughly a year ago. We thought that it would be a wise investment due to the cheaper ink prices. Little did we know, Kodak printers have lots of issues with their printer heads. Now that the faulty printer head needs replaced Kodak "customer support" does not want anything to do with it. Although they will send a replacement for $25 dollars, I don't feel that is our place to replace their faulty junk. The customer service supervisor said he couldn't help me anymore and that I used up the useful life of the printer. I asked to speak to someone in the United States which was something he said he could arrange in the next 24-48 hours. Although I am not very hopeful. I will never purchase another Kodak product ever again and would not recommend this company to anyone I know. What ever happened to a company standing behind their own product. What a joke!