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Federal Express Corporation Complaint - 2 days equals 5 days according to FEDEX - 2 day delivery takes 5 days including 48 hours to 'sit' at destination?

2 day delivery takes 5 days including 48 hours to 'sit' at destination? - Complaint
Review by SickofFedex on 2011-01-31
I purchased an item from a company in Illinois on Thursday, January 27. The item was needed for the evening of the 31st so I paid for the 2 day shipping option. I understood that Saturday and Sunday were not included in the 2 business day count - what I do NOT understand is why the item has been here at the destination city (Jacksonville) since 8:15 pm last night and it FEDEX says it must SIT here at the destination facility until Tuesday. WTF???
Once again, FEDEX does not use the same math as the rest of the world - they will deliver it when THEY feel like it and not before.
Comments:
Posted by trmn8r on 2011-01-31:
Have you called them and asked for an explanation? What is it?
Posted by Whiteduck on 2011-01-31:
But, isn't it guaranteed?

I don't think I've ever heard what's supposed to happen when they guarantee delivery and it doesn't make it. "We promise! On time or it's not!"
Posted by madconsumer on 2011-01-31:
the two days start once the item left the shipper.

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