Lowe's Complaint - Cannot Get Waited On In The Store
WILMINGTON, NORTH CAROLINA -- We have just moved into our newly built home. The builder used Lowes for everything-he must get a great discount or something. When I went into the store to purchase some carpet, I waited for 10 minutes for the employee to get off the phone. I know she saw me waiting. When she hung up, she turned her back and left her post. When I left, there were no less than 3 employees standing at the front door. I told them that there was no one to wait on customers in the carpet dept, but they made no comment. It is obvious to me they are only interested in doing business with high volume buyers.
I have taken my business to Home Depot and I get great service there. Wilmington, NC.