Ashley Furniture Complaint - Very poor quality for the price
ALBUQUERQUE, NEW MEXICO -- I had a very bad experience with Ashley Furniture, Cross Island TV stand (Albuquerque, NM). The item was over $460 yet was so cheaply made. The wood was so porous the wood screws pulled out just in handling the parts. The top panel arrived damaged, a wooden support bar had come unglued and screws pulled out. The wood was like sawdust. In assembling the unit (easy assembly) two metal brackets, attached to the lousy wood by screws, pulled out.
Ashley took the item back but what a waste of my time and effort. Also, they do not provide any customer reviews on their web site. I will NEVER purchase any item from Ashley Furniture.