Wal-Mart Complaint - Printer cartridge - HP tri-color ink
I went to Walmart and bought a color ink cartridge. The ink cartridge was defective and Walmart will not exchange or refund me my money. I don't have time to give them my hard earn money so they can keep it. How can you tell if an ink cartridge is defective if you don't open it. That is a stupid policy. The money that Walmart makes a year they can afford to exchange defective ink cartridges. I will never buy any of my business supplies from Walmart again. I will get it from the manufacture so I can return it if it is defective. When I called the retailer who made the product they told me Walmart should have accepted the return because it was defective. It is not printed any where on their receipt that you can not return defective ink cartridges if they are opened.