Vonage Complaint - Vonage = CRAP !!! - Worldwide Calling
Out of the near 5 months I have had the worldwide plan I just came off the phone for the 6th time in just 2 days !!! The service hardly works ! I would call and somehow be connected to a variety of odd contacts ( none who could speak English ). I was assured after 2 months of the service not working that the ROUTING issue would be worked out. Each time I was assured, it worked for about 3 days and went back to me trying to call family and being connected to this strange guy !
MANY times no calls were able to be made and there was just a busy signal ! Each time I called customer support I was PROMISED it would work...guess what ...IT NEVER DID ! I hate that when I call I am transferred on average about 6 times. Each time having to explain the same problem AGAIN and AGAIN and still getting NO SATISFACTION !!!!
I swear this is the WORST SERVICE known to man !