Nabisco Complaint - Burnt graham crackers

Review by plane3333 on 2011-02-03
NORTHFIELD, ILLINOIS -- I purchased a 28.8oz box of honey maids. I open them to ice for the grandkids. Over half of the box was burn on one side and end. That made them all taste burnt. when grandkids won't eat iced graham crackers there is something wrong. Your inspection crew must have been napping. Bar code
Comments:5 Replies - Latest reply on 2011-02-04
Posted by b1ackm8tal on 2011-02-03:
Did you return them with a receipt where you purchased them from? It would be good to bring it to the supermarket's attention in case there's some other bad batches in their stock.
Posted by raven2010 on 2011-02-03:
Please be sure to post this in their "contact us" website section

Posted by Venice09 on 2011-02-04:
Based on my experience, Nabisco is not good at responding, so the quickest way to resolve this would be to call the 800 number on the box (assuming there is one). They will probably send you some coupons.

Sometimes baked goods get burned but pass quality control. It can happen with anything that is baked.
Posted by raven2010 on 2011-02-04:
Thanx Venice, good info to have.
Posted by Venice09 on 2011-02-04:
I just realized I had the number right in front of me on a box of Triscuits.. haha

Here it is:


Have the package available when you call.

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