LA Fitness Complaint - False Advertising
FORT WORTH, TEXAS -- They don't honor and their staff provide or blutantly lie how the whole promotion works. My team of US Navy/Marines and enrolled and was told by one of their staffs will not be able to add anyone to our VIP list once you already have completed to whole enrollment process which didn't make any sense. Right after I got back to my room, I immendiately got on my account and successfully added my friend to my VIP list. The next morning, we called the facility and was told her name didn't appear in my VIP list and couldn't verify not until the manager comes in.
I strongly believe the VIP list is just a marketing strategy and not a legit incentive. We love the facility except the false incentive being offered to their valued customers.