Juniper Bank Complaint - Complaint on closed account

Complaint

Review by ehaynes4 on 2011-02-04

Avoid Juniper Bank I have been with this company since 2005 they gave me a good deal at first with no interest for 6 months, after they suckered me into it it went from zero%%%% to 21.9% well I decided to keep the card since I had already had 1500$ on my card. each month it was a different date sometime it was due on the 10th of the month and then on the 12th of the month etc. so I ask them in a nice way if the wouldn't mind to make it on the same day every month, which they did but only for about 3 months. when I sent my payment early they said it was late then changed my interest to 37.9%
so I decided to go ahead and pay my entire balance off after they charged me late fees and intrest my balance kept going up even though I didn't buy anything. so when I paid the balance that was due, they closed my account. I e-mailed them to ask them why they gave me no explanation, so I called them and I got nothing but a runaround then they sent me to a credit manager they got information from another credit card company illegally and told me that because I owed on another credit card they couldn't give me anymore credit. the company he was talking about was paid off 6 months ago, I thought other companies is not suppose to get that INFORMATION BECAUSE OF THE PRIVACY ACT.