Amerigas Complaint - Lack of Customer Service
PITTSBURGH, PENNSYLVANIA -- I called for a propane fill of 100 gallons at a price of $3.14 per. I was told that a minimum fill up was 200 gallons and they would not deliver any amount less. I spoke to 3 people in the company, including a customer service representative and a supervisor but none of these people were interested in helping me with a propane delivery of 100 gallons. Their new rules-of which their customers have not been informed-states that a minumum fill is 200 gallons and they will not deviate from this policy. I did not order any propane and we will make do the best we can for the rest of the winter and we will have their tank pulled out in the spring. The Amerigas company does not value customer service, even though that is the first thing they say when you call them.
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