Best Buy Complaint - Computers / Net book
MARGATE / CORAL SPRINGS, FLORIDA -- My daughter purchased a net book for my granddaughter for Christmas from our local Best Buy store, talked into it by the sales person, and found out that she could not down load any programs to it with trying to save it to a flash drive first. It was basically just for use on the Internet and my Granddaughter is 8 years old and is not allowed to be on the Internet unsupervised. She tried to take it back the day after New Years to upgrade to a regular lap top and the Best Buy in our area told her that it had been past 14 days from purchase so they could not do anything to help her. She ask to speak to a manager and the manager refused to come out and speak to her. I have warned all my family and friends to please if at all possible do not buy from Best Buy.