EFaucets.com Complaint - Costly Mistake - Free-Standing Shower and Base
Almost immediately after ordering I received an email saying my order had been processed and would ship the next day. After 2 weeks, I contacted them and asked where my order was. They replied that they didn't stock that item. it would be shipped from the manufacturer and I might get it in "one or maybe two more weeks." When I told them that was too late and I needed to cancel their story changed again. This time the item was supposedly in transit, not to me but to them and it was too late for me to cancel. Their solution?? I should send it back when it arrived. All I will have to pay is freight ($120. each way) and a restocking fee pf 15% ($75.). I am now out over $300. on an item that I finally had to buy from someone else. I truly can't believe anyone does business with these people more than once! I know I won't.