Hertz Rental Car SanJuan PR Complaint - A complete disaster
AIRPORT SANJUAN -- On January 30th 2011 I had to take a emergency flight out to Puerto Rico, while I was In NY I booked the flight with a major credit card, I also scheduled a pick up of a Vehicle at Hertz in SanJuan PR .. all confirmed via phone, I was quoted one price over phone, when I arrived at Hertz in San Juan PR the Gentleman informed me that my card was't accepted, but I had a reservation, ok so I gave the fella a AMex card n I decline the car insurance, ok can't do, I was charged over five hundred $$ for six day car rental .. I get the first car n it has a plug showing in the rear tire .. I go back and ask for another car , second car was all dirty inside and smelled like mudd.. ok last car , Toyota with a loose bumper, inside passenger handle was missing ! never again thru SAN JUAN ! ill stick to Aquadilla, PR ,last resort once I arrive at hatillo PR I turned the car in to a nearby Hertz dealer, and was charges one day fee .! sorry can't down load other pic file to large .