Allstate Insurance Complaint - Unpaid claims and customer service
ALBUQUERQUE, NEW MEXICO -- I was recently involved in an accident by a gentleman who was driving his girlfriends car, after he admitted guilt we exchanged information and I felt confident that all would be handled quickly and professionally, after
contacting there Allstate agent, well thats when everything went to HELL.
They had initialy agreed to repair the damages on my car $3000.00 and then
out of the blue the agent informed me that the insured (the gentlemens girlfriend)decided that she was not at fault, Ironic considering she wasn't even at the seen of the accident. needless to say my insurance had to pick up the damages and we are now having to sue Allstate for the damages to my vehicle, I have never been treated so badly by any insurance company and its amazing to me how a company of this stature could be so caniving and flat out LIE to me. I also wonder why a highly respected movie star would be representing such a fraudulent company.