eHealthInsurance Complaint - Dirty Business! Check Other Reviews If You Don't Trust Mine!!
I went through ehealthinsurance to get a 1 month brdge policy for me and my son while between jobs. Once I was approved they told me that I wouldn't be eligible for coverage until a week after I was eligible for coverage at my new job, mind you this was weeks away. I called ehealthinsurance and they gave me an email address to send a note to to tell them the situation and they told me that I would be canceled and reimbursed. I sent 3 emails with no response. I finally called them and explained my situation to a PERSON named Naomi. She told me that my email was sent within the timeframe that would allow a refund. She called me back at work 5 minutes later, gleefully telling me that "we have you on a technicality" you didn't type your full name at the end of the email that you sent us to cancel. ARE YOU KIDDING ME??? No one ever told me to do so, and does it matter? And shouldn't they have reached out to me when Ithey noticed that I didn't sign my name? NO, they waited until their cancel timeframe ended...Or, do they think that someone hacked my email and maliciously canceled my health insurance to sabotage me? I asked for a manager to call to discuss 3 x and have not yet received a call. This is a VERY DIRTY company!!!! STAY AWAY! There are way better options out there. ehealthinsurance should be more careful as to whom they use to represent them!