Ygnition Networks Complaint - Denounce the company Ygnition Networks
SEATTLE, WASHINGTON -- My name is Frank from Orlando, Florida
I hereby denounce the company Ygnition Networks
First, the service is absolutely the worst, customer service employees as employees of service schemes broke the bad treatment and customer service. Never had such unpleasant experience, when call request I miss the services much your name, for never in my 14 years living in Florida had heard that company but otherwise had no choice because the company was available in the area where I live.
Contact this company was a production, first because it is located in another area outside the limits of Florida therefore time is not the same, I was about 45 minutes to make the connection with customer services. The customer service staff is rude and unhelpful and basically does not care if they solve your problem or not. Your statement in indecipherable - there are so many expenses and fees is a joke!
Service was never installed corresponding day, when Ygnition service representative came to my house demonstrated all the time attitude, I put the box online where you felt like if you follow the instructions you gave turn did not have the tools necessary to carry out the connection, add to this that I put an old equipment and incomplete, I asked him several questions about equipment and said that responsibility for customer services that their duty was only to install the equipment.
How nice to start as a new customer I was very disgusted with the abuse and bad service Ygnition call the next day to cancel all, because I did not like how I dealt with from the beginning and things that start bad end badly.
When I went to cancel my service, I still want to charge for the month, plant and equipment old site that sent me,
a lack of respect, the girl I went to customer service to Ygnition stated that
"You have to give 30 days’ notice so we can pro-rate the law.”
That is unfair because it does not give notice of such requirement; also notify me that the internet box it had to send them back to Texas. I asked him why his local representative could not pick it up and his response was simply that they did not do that, Now you can leave the equipment, but not picked to ridicule, I guess they use this tactic to discourage people to stop this terrible service I told him to send me the bill that I would talk to my lawyer, not even 5 minutes passed and the manager called back to give me credit and a ha! Why? if I had not eaten anything from this service I said, I will invoice you automatically.
Not once this company gave me any document, until today I have not received any contract, only bills with a high amount when I canceled the next day. This company is thieves’ consumers making his fortune swindled customers. Please create a class action, is not money, is the dignity and respect us as consumers, we cannot let these things keep happening
enough of the abuse of trade monsters. However, demand collective worth it.