AT&T Complaint - Thieving liars! - DSL
I signed up for a DSL line through AT&T because they told me they had this great special for $20 a month. I did not want to pay more than that so I signed up and I sent in for a $100 mail in rebate for my router. After the first month, I did not receive a bill. I waited until the next month, and still no bill so I went to the office near by to make sure they had the right address, but they couldn't change or access my account without my account number which would only be on a bill.... which I did not get, then after being hung up on and on the phone for over an hour they said they had my billing address changed to the right one.
Worst part was the fact that my bill was $150, not the $20/mo rate they promised me.... saying it would kick in after the first three months. Next month came around, and NO BILL! So I called again to change the address, they still had the wrong address so they changed it again, then tried to sell me some extra stuff, no thank you...
After all this I received a bill yesterday of $171!!! Does that sound like $20/mo? NO they rape their customers for their money and lie in order to have customers. Oh yeah, and that $100 rebate for the router I was supposed to have gotten, never came, I'm sure they decided to keep that too.