Care Thank You@Comcast.com Compliment - Excellent Customer Service on Computer Problem
I am 77 years old and was having trouble with my Comcast service and
don't know much about computers and was fortunate to reach a very
helpful and patient young woman in Arizona on the phone who spent
30 minutes with me working through the problem with my new internet
connection. I can't tell you how much her kindness meant to me. I
wish I could compliment her by name (it started with "T___") because
she made a big difference in my "sanity" working through the problem.
At my age we are not as sharp as we once were (before computers!!).
I live in Texas City, Texas and spoke with her around 6:00 p. m., Sunday,
February 6, 2011.