Wal-Mart Complaint - Mad As Hell - Wheel Chairs

Posted by BEJ on 2011-02-07:

Posted by trmn8r on 2011-02-07:

These are a convenience for those who need them. You're dealing with WalMart here - selling at bargain basement prices. In the long run, it makes sense to provide them - but WM may not see it that way.

WalMart makes me "mad as hell" also, which is why I do not shop there.

Posted by dan gordon on 2011-02-07:

sorry, while its a nice 'courtesy' no store is obligated to provide you with wheelchairs. Yall may need to bring your own.

Posted by tnchuck100 on 2011-02-07:

It has been my experience that Wal-Mart "managers" are little more than titled positions in their store. They have very little input as to what is in their store or how maintenance is done. The entire operation for all stores is controlled by a central computer system in some other state. Maintenance and equipment replacement is done by time line driven schedules.

It sounds like the wheel chairs at your store are subject to more destructive customers than other stores.

Posted by trmn8r on 2011-02-07:

tnc -> "Maintenance and equipment replacement is done by time line driven schedules." This reminds me of a segment on the show where the CEO goes under cover, possibly for a quickie mart chain. He discovered the centralized maintenance system was very ineffective.

Posted by Andrea13 on 2011-02-07:

trmn8r, Undercover Boss?

Posted by Toto's Monkey on 2011-02-07:

I wonder how far away we are from the government mandating that stores of a certain size provide wheelchairs, to go along with those handicap parking spaces and service dogs access.

Posted by Ytropious on 2011-02-07:

Bring your own chair?

Posted by jktshff1 on 2011-02-07:

As much as I despise walmut, It's your responsibility to provide transportation. Their's ends at the handicapped parking place.

Posted by danny54 on 2011-02-07:

I have an incomplete spinal cord injury that makes walking difficult. I would go to big stores and use their electic scooters(if they even had them). After about 5 times of getting to the back of the store and having the stupid thing die, I decided to just buy my own. If it runs out of power at the back of the store, I can only grip to one person...me! :-)

Posted by jktshff1 on 2011-02-08:

well put danny

Posted by justcuz on 2011-02-08:

If a business is going to provide these motorized chairs for their patrons, then they should be taking good care of them. Yes, it's their choice to do so - and they chose to do so...so why is it unreasonable for someone to expect them to be in good working order? It isn't. What would happen if someone was injured while operating a defective chair? Would Walmart be liable? I would think so.

This is one of those things that stores are damned if they do and damned if they don't.