Best Buy Informative - Best Buy Defrauds
THOUSAND OAKS, CALIFORNIA -- Promises made to accept product for return was not kept. Personnel lied, made false statements and cheated . Purchase made with promise gift returnable after Xmas. When returned Jessica returns manager tore seal to open box and tore top of box. She then pointed to tear and said the tear she just made shows the box was opened. Brandon stated by phone camera could be returned after Xmas but after Jessica went over to him and whispered something he came up and denied what he had said. letter to Bradbury Anderson CEO of Best Buy sent certified, restricted delivery with return receipt was received by him per return receipt but never answered. Customer service at Best Buy is non-existent. Honesty and good will are words they obviously don't teach. Out of pocket $500. Hope someone has more sense than to patronize this dishonest and uncaring business.
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