Walgreens Complaint - Very Rude Pharmacist
PITTSBURG, KANSAS -- I called to ask a pharmacist at Walgreen's in Pittsburg, KS about alternatives to a medication that I am taking since my insurance company won't pay for it any more. I wanted to do some homework before I saw my doctor to get my prescription changed. I talked to a pharmcist named Sam who said he didn't have time to answer questions, that I should just go to my doctor and that he wasn't in the business of giving free advice. Gee, I thought pharmacists are there to help give you information about the drugs you are taking. I later picked up another prescription at Walgreens and when Sam overheard my name at the pickup window, he told the other pharmcist that I was the "dumb ass" that he "put off" on the phone and they both had a little laugh at my expense (well I guess at Walgreens' expense since I won't be doing business with them any more). Also, they have the absolute slowest drive thru in town. You can pull up to the window and they will completely ignore you to the point that I see people leaving after waiting without a reply for 10 minutes or so. They could at least greet you and tell you that it will be a few minutes. Just all around poor customer service and treatment. Staff doesn't even try to act like they care about their customers.
More Reviews on Walgreens: