Charter Communications Informative - Problem escalation specialist - 314 965 0555
Since Aug 2007,I've been trying to get Charter to refund $43. An representative recently gave me this number at Charter's St Louis headquarters. I can't believe Charter actually has an option to speak with a 'problem escalation specialist'! I was connected to a intelligent person. The problem is still not resolved - but at least this guy is trying. AND he called me back as promised! That's a first.