Gateway Complaint - Gateway - the WORST service on Earth
Studied computers choices for a long time, before ordering this one. Decision partly based on previous good service from Gateway, but over 10 years ago. Guess what? When computer arrived, it would not start Windows. It powers up, but can't do anything. Tech Support couldn't get it to start either. They want me to ship it to Texas (I'm in Atlanta) 7-10 days is their estimate of time, let some service company try to repair it over an unknown estimate of time, then ship it back over another 7-10 days of time. It would be a month before I get a "refurbished" machine back, after I purchased a brand new one. ARE THEY KIDDING ME? Gateway definitely has the WORST service on Earth. Think again before you go down this road. I'm going to find a way to get a refund from the "selected retail store" where I bought it.