SBC Communications Inc Complaint - yard destruction
OKLAHOMA -- I am not a customer of SBC and have not been for several years due to terrible customer service and bad billings practices. I thought by not using them as a provider, my troubles with them would be over.
My husband and I bought a house in a nice little subdivision less than a year ago. We have been working on our flower gardens for a few months now. We have also been manicuring our lawn. It is, I mean was starting to look very nice.
There is a rent house next door to us. It was just recently rented. The residents apparently are using SBC as there phone provider. While feeding my son this morning I heard what I thought was the mailman. When I opened my front door, I saw an SBC truck speeding out of my front yard. There is a utility pole in my back yard. I realize SBC has a right to access that pole, however they should not be driving there trucks all over my lawn. To get through my back yard, the SBC employee had to open up our large side gate. After he left, he did not even come back over to shut my gate. It is very heavy and hard to shut, but i guess that's not his problem. There are now tire tracks running across my front lawn and through my back yard. After all that, he did not even hook the neighbors up to the pole in my yard. He used the one in their yard. He did not drive through their yard either. He carried his ladder back there and hooked them up. Then after he put the ladder back on his truck, he went back and shut their gate!!!
I tried to email a complaint, but SBC has topics for you to choose from, none of which were relevent to my complaint. When I called, I was put on hold for about ten minutes then the line went dead. I can't win for losing, apparently. Whether I do business with them or not, they still cause me problems. I do not see why anyone supports them.