DirecTV Inc Informative - Turn around and run far far away from this service
It's pretty lame that I can't even shop around for TV where I live, direct TV is my only choice take it or leave it. Well, it has come time to cancel the service and just settle for no TV at all, as the frustration of dealing with them is no longer worth it. They siphon additional money each month (for no actual service provided) with trick billing, where every three months they force you to pay an additional $18 for b. s. "service" fees, upping the price of basic cable to the mid-$70 range. I have tolerated all this in my desperation to have basic cable, but that has come to an end as of today. It is just no longer worth it. I changed my billing account info online in December 2010 (due to change in primary checking) and discovered yesterday (February 11) that my account is overdue and they have been persistently trying to debit the money from my old account. I have entered the new billing info on the direct TV website three times now and as of my last check five minutes ago, they continue to stubbornly refuse my new account info (though they accepted the info to pay my b. s. "past due" amount for two months) and my old account info still remains. I sent them several emails calling their attention to the issue, though I don't have high hopes they will make the proper changes in the future. Meanwhile, their attempts to debit my old account cause "overdraft" costs, as I no longer use that account to pay utilities and once I shut that account down completely, maybe direct TV will finally step in and do the right thing? I guess they will if they wish to be paid. I am DONE with this silliness. NOT recommended, even if you are totally desperate. Good thing I like to read...............
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